I'm Rik — a product design leader with 20+ years building financial products used by tens of millions.

Some of my work is confidential, so portfolio access is by request. Send me an email and I'll get a PDF over to you.

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About

I've spent most of my career in financial services — from building Bank of America's first native mobile banking apps (38 million active users) to designing the white-label platform at FIS that powers 600+ financial institutions. Most recently I've been embedded at the founding-team level at an early-stage startup, leading brand, product, and go-to-market simultaneously.

I approach design through the lens of how the business creates value. That means connecting design decisions to revenue and retention — not just optimizing user experience in isolation. I'm a systems thinker who's equally comfortable in the weeds of a prototype and in a room presenting strategy to a CTO.

I've led and mentored teams of designers at scale, integrated UX practice into Agile development cycles, and presented research and strategy directly to C-suite stakeholders. My work spans native mobile, authentication, payments, checkout, and complex enterprise B2B platforms — with a consistent focus on translating ambiguous problems into measurable outcomes.

Outside of product work, I'm a working illustrator with commercial clients including Burton Snowboards, 20th Century Fox, and Scholastic Books — and 20+ years of solo and group shows across the U.S. and Europe.

Strengths

Business-Aligned Design

I connect design decisions to revenue, retention, and operational efficiency. Design that can't be tied to how the business creates value doesn't move the needle.

Systems Thinker at Scale

From a white-label platform serving 600+ financial institutions to a mobile banking app used by 38 million people — I design for complexity, configurability, and the long game.

Research-Driven

Generative and evaluative testing, workshop facilitation, usability studies, and presenting findings directly to product and engineering leadership. I don't guess — I go find out.

Experience Highlights

Auctic — Product & Brand Consultant (2025–Present)

Embedded consultant at an early-stage auction platform startup, working directly with the founding team (CEO, CRO, CTO) across brand identity, product design, and go-to-market materials.

FIS Global — Product Design Manager, Strategic Projects (2020–2024)

Led a team of 3–5 designers across Passkey authentication, Checkout as a Service, and white-label banking redesigns at one of the world's largest fintech companies.

FIS Global — Staff Product Designer, White-label Mobile Banking (2014–2020)

Designed the white-label mobile banking platform (Digital One Flex) enabling 600+ financial institutions to deliver branded digital banking without bespoke builds.

Bank of America — Lead Product Designer, Mobile Banking (2007–2013)

Lead designer on BofA's inaugural native mobile banking apps across iPhone, iPad, Android, Windows Phone 7, and BlackBerry — scaling to 38 million active users.